As a former Senior Analyst with Forrester Research, I spent a lot of my time talking to people about their Web site redesign and e-Commerce projects. After a while, patterns emerged. Companies were making the same mistakes time and time again, so much so that I started to feel like I was cheating by simply [...]
The word “dysfunctional” gets thrown around a lot these days. Random House (via Dictionary.com) has this to say on the matter:
dys – func – tion [dis-fuhngk-shuhn]
–noun
Medicine/Medical. malfunctioning, as of an organ or structure of the body.
Any malfunctioning part or element: the dysfunctions of the country’s economy.
Sociology. a consequence of a social practice or behavior pattern [...]